Your Privacy Choices

Last Updated: October 19, 2026

Your Information, Your Preferences

You can contact Nelquarvo to update your communication preferences, ask how your personal information is handled, or submit a privacy request. You do not need to make a purchase to contact us about privacy.

This page explains the available request process. The rights that apply depend on your location, the information involved, and how it is used. Our Privacy Policy provides further details about collection, use, disclosure, and retention.

Nelquarvo is operated by Chengdu Yaomeng Xintu Network Technology Co., Ltd.

Cookies and Website Preferences

Your browser settings allow you to review, delete, or block cookies. Some cookies support essential shopping functions, such as keeping items in your cart, maintaining your browsing session, and completing checkout.

Blocking cookies needed for these functions may affect how the store works. Clearing browser data may also remove saved preferences.

Where our website provides a cookie preference control, you can use it to manage the optional categories presented. Where consent is required, optional cookies and tracking technologies are subject to that consent.

Browser-based choices generally apply to the browser and device where you make them. You may need to repeat your selections after changing devices, switching browsers, or clearing stored data.

For help understanding cookies associated with Nelquarvo, email service@nelquarvo.com.

Advertising and Opt-Out Requests

You may ask whether information associated with your interactions with Nelquarvo is used for targeted advertising or disclosed for advertising-related purposes.

Where applicable, you may request to opt out of the sale or sharing of personal information or its use for targeted advertising. Email service@nelquarvo.com and describe the choice you wish to exercise.

Where required by applicable law, we will honor recognized browser-based opt-out preference signals, such as Global Privacy Control, for the processing to which they apply.

Consent to optional advertising activities, where required, is separate from accepting our store policies or completing a purchase.

Advertising choices do not prevent us from using information necessary to fulfill an order, investigate a delivery issue, process a refund, or meet an applicable obligation.

Promotional Emails

To stop receiving promotional emails, use the unsubscribe link included in those messages or email service@nelquarvo.com.

If contacting us directly, include the email address receiving the messages. Contacting us from that address helps us identify the correct subscription.

Unsubscribing from marketing does not stop necessary communications about purchases, payments, deliveries, returns, refunds, or support requests.

An unsubscribe request does not automatically delete order records. If you also wish to request deletion of personal information, please tell us separately.

Access, Correction, and Deletion

Depending on applicable requirements, you may have the right to:

• Request access to personal information we hold about you.

• Ask us to correct inaccurate or incomplete information.

• Request deletion of personal information.

• Obtain certain information in a portable format.

• Object to or restrict particular uses of your information.

• Withdraw consent where processing is based on consent.

• Request a review or appeal of a privacy decision.

To submit a request, email service@nelquarvo.com. Explain what you would like us to do and include the email address associated with your interaction with us. An order number may help if your request concerns a purchase.

Please provide only information needed to locate the relevant records. Do not send passwords, full payment card numbers, card security codes, or one-time verification codes.

How We Handle Requests

We will review your request and may seek clarification if its scope is unclear.

Where necessary, we may verify your identity before disclosing or changing personal information. Verification will be proportionate to the request and the sensitivity of the information involved. Do not send identity documents unless we specifically request them through an appropriate process.

If an authorized representative submits a request for you, we may need evidence of their authority and any verification required for that request.

Certain records may need to be retained to complete a transaction, comply with an applicable obligation, prevent fraud, or resolve a dispute. If we cannot fulfill all or part of a request, we will explain the relevant reason as required.

We will handle privacy requests within applicable deadlines and explain any permitted extension when necessary. Our general customer support response target is not a promise that every privacy request will be completed within that period.

You will not receive unlawful discriminatory treatment for exercising an applicable privacy right. Where available, you may ask us to review our decision or contact the relevant privacy authority.

Information Handled by Shopify

Nelquarvo uses Shopify to support its online store. Shopify’s privacy notices explain how it handles personal information and the choices available for processing for which it is independently responsible.

For information controlled by Nelquarvo, send your request to service@nelquarvo.com. A request sent to Shopify or another organization may not automatically reach us.

If you are unsure who should receive your request, contact us with a brief explanation so we can help identify the appropriate route.

Privacy Contact and Business Details

For questions about this page, communication preferences, or personal information, contact us using the details below.

Brand Name: Nelquarvo

Company Name: Chengdu Yaomeng Xintu Network Technology Co., Ltd.

Company Address: Room D8041, No. 1, 1st Floor, Building 1, No. 118 Weijianian 1st Road, Jinniu District, Chengdu, Sichuan, China

Customer Support Email: service@nelquarvo.com

Support Hours: Monday–Saturday, 9:00 AM–6:00 PM EST

We aim to respond to customer inquiries within 1–2 business days.